I give 5 stars for customer service. UCH goes above and beyond for their tenants, as far as I can tell they're hands down the best of any of the housing companies in this area.
I lived in 3 different apartments through UCH. Every apartment and experience was great. They always accommodated us to make smooth transitions between apartment buildings.
I've been renting with UCH for almost three years, and I've been very satisfied--especially with the responsiveness of their maintenance team!
Lease signing was pleasant and straightforward. I'm going into my second year in my apartment.
The remarkable customer services laid a good relationship between me and University City Housing. Property management and customer service are significant. University City Housing and its team did exceptional jobs!